Mountainbike shocks & forks
Suspension Service questions & answers
How regularly do I need a service?
What are the signs that my fork or shock needs servicing?
Why a service is worth it?
Can I do the service myself?
Which brands and models do you service?
What level of services are on offer for forks?
We thoroughly clean your fork and freshly lubricate it, as well as changing the fork seals.
The fork is completely disassembled, a technician cleans all the parts, adjusters and levers, changes seals and reassembles the fork with the suitable grease, oil and the right air or nitrogen pressure.
What level of services are on offer for shocks?
We thoroughly clean your shock, change seals and freshly lubricate it.
The shock is completely disassembled, a technician cleans all the parts, adjusters and levers, changes seals and reassembles the shock with the suitable grease, oil and the right air or nitrogen pressure.
How long does the suspension service take?
Can I drop off the suspension or even my complete bike?
How does a Dämpferklinik service work?
What do I have to pay attention for when dismounting and mounting the suspension?
Shocks: You can give/ send the mounting material with your shock, so we can see if there‘s play in the bushings or bolts.
Forks: First you have to dismount the brake and then the fork. Remote and brake adaptor you may leave on the fork.
Dropper post: When the cables are lead within the frame (e.g. RockShox Reverb Stealth) you only send the post. The hose remote has to be bled when mountin the post back into the bike. When the cable is lead outside the frame (e.g. RockShox Reverb) please send us the hose, we will check and bleed it.
For dismounting and mounting we recommend getting in touch with a bikeshop to avoid safety risks.
How much does a service at the Dämpferklinik cost?
More FAQ about Suspension Service
What do I need to know after?
ride is quite normal. After your ride just wipe it off. Your service partner will put all the adjustments back in the same positions as
was. The damping performance will be improved, so it may be that you have to adapt your adjustments. Hint: Never attempt to
move the shock if there's no pressure in the piggyback.
What can I do to look after my suspension?
Never use a pressure washer or a strong garden hose directly on the shocks. It’s not possible to lube the fork from the outside
without trapping dirt inside the casting. It’s best not to do it.